Alingva Support

Sign in and recover your account

Use the same Alingva account on the web and in the app. For email accounts, choose “Forgot password?” on the sign-in screen. Existing email or Google accounts can link Sign in with Apple in the app’s Account settings.

App Store subscriptions

Open Account → Subscription in Alingva to restore an Apple purchase. Use the Apple Account that made the purchase and the Alingva account it was linked to.

Manage or cancel your Apple subscription

Ask Apple for a refund

AI tools and pronunciation

AI processing is optional. Manage permission in Account → Learning in the iPhone or iPad app. Pro includes 100 AI generations and 1,000 new pronunciation requests per UTC calendar month. Cached audio replay does not use another request. AI-generated content can contain mistakes.

Report shared content

Choose Report content on a shared set or author profile. You can also block an author and manage blocked authors in Account settings. For urgent issues or questions about a review decision, email support with the set link and a brief description. Avoid including sensitive personal information from the content in your message.

Delete your account

Open Account → Delete account in the app, or Settings on the web. Deletion removes your profile and learning data from the application. Cancel any Apple subscription separately in Apple’s subscription settings.